Customer registration

Under Settings > Customer registration, you define which fields are shown when new customers register on your booking platform and which of them are required. ↗ Open in Locaboo

Configuring fields

Each field can be controlled individually:

Column	Description
Visible	When enabled, the field appears in the registration form on the booking platform.
Required	When enabled, the field must be filled in before registration can be completed.

Available fields

The following fields are available for configuration—from contact details to organisation-specific information:

No.	Field	Description
1	First name	Customer’s first name.
2	Last name	Customer’s last name.
3	Email	Email address – used for login and communication.
4	Salutation	Salutation (e.g. Mr, Ms).
5	Academic title	Academic title (e.g. Dr, Prof.).
6	Nobiliary particle	Nobiliary particle (e.g. von, zu).
7	Name prefix	Name prefix.
8	Customer group	Lets the customer choose a customer group during registration.
9	Company name	Name of the company or organisation.
10	Cost centre	Customer’s cost centre (e.g. for internal billing).
11	Matriculation number	Matriculation number (e.g. for universities).
12	Street	Street name of the address.
13	House no.	House number.
14	Postcode	Postcode.
15	City	City / town.
16	Phone	Phone number.
17	Country	Customer’s country.

Tip

Keep the registration form as lean as possible – only ask for fields you actually need. The fewer required fields, the lower the barrier for new customers. First name, last name, and email are usually enough to get started.

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Customer group at registration

If the Customer group field is visible, customers can choose their customer group themselves during registration. Prerequisite: the respective customer group must have Allow selection in booking widget enabled.

If the field is not visible, the customer is automatically assigned the default customer group.

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Adding custom fields

Via Custom fields (tab Customers), you can add extra custom questions to the registration form – e.g. “Club membership”, “Department”, or “Member number”. These fields appear automatically in the registration form when they are created for the “Customers” area and configured as visible.